Roles and Responsibilities
Job Description :
- Building and maintaining good relationship with existing customers and ensuring timely and quality delivery of the projects.
- Ensuring high levels of customer satisfaction and retention of existing customers.
- Formulate strategies to enhance new business opportunities from the existing customers.
- Should be the single point of contact in case of any escalations from the customers.
- Manage Multi-technology, Multi -functional teams.
- Maintain good relationship with each member of the team and with client/stakeholders
- Mitigating and solving escalations with urgency and determination;
- Providing detailed reports as per an agreed schedule (or on request), including management and account performance reports;
- Ensuring that quality services are delivered with respect to the agreed SLA.
- Supporting sales team in Business Development.
Role:Program Manager - Technology / IT
Salary: 15,00,000 - 30,00,000 P.A.
Industry:IT Services & Consulting
Functional AreaProject & Program Management
Role CategoryTechnology / IT
Employment Type:Full Time, Permanent
Unlimited Innovations India Pvt. Ltd.
We have the dedicated Engineers, Business Domain Experts and Quality Analysts required for the full cycle of software development.
We have the expertise to provide stable and high quality software solutions.