Building and maintaining good relationship with existing customers and ensuring timely and quality delivery of the projects.
Ensuring high levels of customer satisfaction and retention of existing customers.
Formulate strategies to enhance new business opportunities from the existing customers.
Should be the single point of contact in case of any escalations from the customers.
Manage Multi-technology, Multi -functional teams.
Maintain good relationship with each member of the team and with client/stakeholders
Mitigating and solving escalations with urgency and determination;
Providing detailed reports as per an agreed schedule (or on request), including management and account performance reports;
Ensuring that quality services are delivered with respect to the agreed SLA.
Supporting sales team in Business Development.
• Managing the clients and building relationships with existing customers.
• The candidate should have managed and delivered software applications, experience in delivering solutions built on MS technologies.
• Excellent Project/program management skills are required.
• Ability to work independently and think strategically.
• Excellent collaboration, interpersonal relationship with team and mentoring skills.
• Ability to work with multiple stakeholders and Third parties.
• Strong analytical and problem-solving abilities.
• Status reporting to customer, like Metrics and Measurements. Expertise in TFS is preferred.
• Contribute and own RFPs, Proposals and Solutions.
• Up to date with market trends and solutions for software services.
• Experience in conflict management, resource planning, risk management
• Professional Certification such as PMP, Six Sigma black belt or project management tool or certification is preferred.
• Should exhibit strong leadership skills
• Excellent communication & presentation skills
• Efficiency and Cost Management: Demonstrates a disciplined approach to cost and quality management and operational excellence in all areas of work
Role:IT Project Manager
Salary: 25,00,000 - 40,00,000 P.A.
Industry:IT Services & Consulting
Functional AreaProject & Program Management
Role CategoryTechnology / IT
Employment Type:Full Time, Permanent
Unlimited Innovations India Pvt. Ltd.
We have the dedicated Engineers, Business Domain Experts and Quality Analysts required for the full cycle of software development.
We have the expertise to provide stable and high quality software solutions.
Contact Company:Unlimited Innovations India Pvt. Ltd.
Address:Super B3,,MCM Towers Fifth Floor,Thiru Vi Ka Indus, trial Estate,Guindy, Chennai, Tamilnadu, India