Operations Analyst (Night Shift)

from 2 to 5 year(s) of Experience
Chennai

Job Description

  • Excellent presentation, verbal and written communication skills.
  • Strong analytical, problem solving and negotiation skills.
  • Good Knowledge in MS office, Excel, PowerPoint etc.,
  • Experience in handling the Production Maintenance support team in Finance domain from issue analysis, allocation & follow up to client side notification.
  • Excellent track record for meeting deadlines.
  • Good Team player and have Willingness to Learn.
  • Serving as a focal point of contact between the onshore team and internal team in India.
  • Monitoring the Production environment through SQL Enterprise Manager.
  • Monitoring the required Production files and Calling Vendors in case of any abnormalities.
  • Responsible for monitoring the status and send report of the issues on daily, weekly & monthly basis.
  • Keep the Project Manager and product team informed of issues and status.
  • Notify concerned clients regarding the delay in data population at their end in case of upstream/downstream dependent abnormalities

Qualification - Diploma, Bsc, BCA, Any graduate

Skills: Good Communication

Location: Guindy, Chennai

Shift: Night Shift 7PM IST - 4AM IST

International process Voice & Semi voice process

Prefer those can join immediately

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(Technical)

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:B.Sc - Electronics, Computers, BCA - Computers

Company Profile

Unlimited Innovations India Pvt. Ltd.

    Unlimited Innovation India Pvt Ltd. a fully owned subsidiary organization of UBTI Inc., USA established in 2004 is a leading software solutions provider. Our client's benefits from our experience in building functional technology solutions. We provide system integration, software customization and consultancy services in all major platforms. We support the strategic, operational, and revenue goals of current and prospective clients through powerful technology solutions that improve efficiencies, increase productivity, building high performing, feature-rich application, systems, portals, tools that enhance profitability.    
View Contact Details+

Recruiter Name:Senthil Mani

Contact Company:Unlimited Innovations India Pvt. Ltd.

Telephone:+914461001910

Email:jobs-chennai@ubtiinc.com

Address:MCM Towers ,5th Floor Super B3 Thi Ru Vi Ka, Industrial Estate Guindy, Chennai, Tamilnadu - 600032,India

Reference Id:OPS2020002

Website:http://careers.ubtiinc.com